Join Our Team

Join Our Team

We are paying a $2000.00 Signing bonus!

*$500.00 paid after 6 months  and the remaining $1500.00 after 1 year employment.

Available Positions

  • Customer Service Representative –

We are looking for an A player customer service specialist. A person who strives to provide exceptional customer service and has a willingness to learn and grow. We are looking to hire a person with a great personality! We are looking for someone to fit into our family culture, we are a small business that excels at customer service but wants to have fun and enjoy our time at work while we do it. We have home cooked breakfast every Wednesday and the first Thursday of the month we purchase breakfast for the company meeting. We have summer BBQ and parties where we get together and bring our family out for some fun and time to get to know each other outside of work. If this seems like a fit for you please reach out we would Love to meet you!

Responsibilities include:

  • Customer service calls maintaining positive customer relations to ensure customer retention.
  • Perform outbound confirmation calls and quality assurance calls.
  • Assists in helping with the daily office operations including customer interface and problem resolution for customers, retention assurance purposes, and general customer service
  • Cross-sell customers other services as well as up-selling additional services.
  • Process estimates and business correspondence with customers, track sources of jobs and calculate various marketing metrics.
  • Create invoices, perform customer billing, and handle A/R collections
  • Schedule work and perform general dispatch duties including tracking technicians ETA
  • In slower business cycles, conducts sales calls to clients that had estimates but opted to not have work done at that time.
  • Process marketing correspondence to client-base including reminder postcards, and new client letters.

The ideal candidate will possess:

  • Computer skills: Demonstrates intermediate to advanced proficiency in the use of computers and computer software, especially MS Office, Word, Excel, & Outlook.
  • Excellent oral and written communication skills
  • Great organizational skills
  • Cheerful outlook
  • A valid, insurable driver’s license
  • Must be able to pass random drug testing
  • Outstanding customer service skills
  • Interest in learning and development
  • Ability to work independently and as a team
  • Good judgement
  • Maintain confidentiality of client information

Benefits offered:

  • Health/dental/vision insurance
  • Life insurance
  • Paid time off
  • Simple IRA w/company match up to 3%

Job Type: Full-time

Pay: $36,000.00 – $45,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Paid training
  • Parental leave
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • Overtime
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Ability to commute/relocate:

  • Madison Heights, MI 48071: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Work Location: One location

  • Carpet/Upholstery Cleaning Technician

17.00 Hour Start can make more than $30.00 hour Great pay and benefits.

Desk job not your thing? “ Hi, may I take your order ” just doesn’t roll off your tongue?

***Must Complete Skill Test and Work Style Reliability Test to be Considered for this position.

Responsibilities include:

  • Customer service
  • Driving service vehicles
  • Operating carpet cleaning equipment
  • Computer based work orders and invoicing

The ideal candidate will possess:

  • A valid, insurable driver’s license (less than 2 points)
  • Positive attitude
  • Must be able to pass random drug testing
  • Outstanding customer service skills
  • Desire to work with your hands
  • Interest in learning new skills
  • Ability to work flexible hours
  • Be able to lift 50-100lbs regularly
  • Basic computer and smartphone skills or willingness to obtain necessary skills
  • Ability to work independently and in a team environment
  • Good judgment and ability to remain calm in an extremely busy workday and/or difficult client interaction
  • Maintain confidentiality of client information
  • Use of judgment on assessing job set-up and protocol

Great Family atmosphere where you are treated well and really do become part of our family. We have a great culture where we are proud of where we work and what we do. We have a management team that cares, listens and is understanding. The owners are dedicated to helping all of our team members better their lives.

We have a family breakfast every Wednesday during our team meeting. We do monthly company outings which include barbeques, sporting events, and other family style events. We have a summer picnic and Holiday party at the end of the year to celebrate the success of our company and our phenomenal team.

Do you want to get on the job PAID training and be part of a company that other companies look to for answers? If you like variety in your day-to-day activities and don’t want to look at the same four walls – Chet’s Cleaning is the place for you!

We provide excellent training so no previous experience in the cleaning industry is necessary. We are looking for someone that is phenomenal with customer service and has the ability to learn and grow. We are looking to hire an eager person with a great personality!

Starting Pay=$17/hour & can be higher if you have passed and are active with IICRC classes. You can earn $35,000 to $50,000 your first year or more if you really catch on. Plus, we offer complete training and opportunities to advance in our growing company.

Not required but background knowledge would be beneficial in: carpet cleaning, hard surface floor cleaning, upholstery cleaning.

Technicians at Chet’s Cleaning are respected in the carpet cleaning industry both locally and nationally. We look forward to working with you!’

Work Remotely

  • No

Job Types: Full-time, Part-time

Pay: $17.00 – $30.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Overtime

Supplemental Pay:

  • Bonus pay
  • Commission pay
  • Signing bonus
  • Tips

Ability to commute/relocate:

  • Madison Heights, MI: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver’s License (Required)

Willingness to travel:

  • 25% (Preferred)

Work Location: On the road

Apply Now