I had a fantastic experience with Chet’s. Every person I spoke to was pleasant and helpful. Al came and cleaned the carpet and it looks amazing! Al did a great job of explaining what his plan was (where he would start and finish and specific areas that needed extra attention) and then executed perfectly. We had multiple pet stains and some stains from our fireplace that he was able to get out. In one room we have real wool carpeting that now looks brand new. I can’t say enough good things about the job they did and how friendly everyone was to work with.