Carpet Cleaning

4 Critical Factors You Must Know Before Letting Anyone Clean Your Carpet

carpet cleaning

1. “EPA Declares DIRTY Carpets, Rugs and other soft surfaces a Health Hazard”

Carpet and furnishings collect and contain harmful bacteria, soil, dust, pollen, and other HARMFUL bio-contaminates. The EPA suggests carpets be cleaned every 6 months to eliminate these hazards. They also found truck mounted, hot water extraction can be up to 15 times more effective compared to vacuuming every day.

2. Insist on Clean Trust® Certified Firm and Certified Technicians that actually FOLLOW OR EXCEED THE GUIDELINES FOR PROFESSIONAL CLEANING.

The mission of The Clean Trust (formerly the IICRC) is to “identify and promote an international standard of care that establishes and maintains the health, safety and welfare of the built environment.” However, because there is no regulatory body to this organization, many companies do not follow industry standards. Improper cleaning by leads to damaged carpeting and premature replacement costs.

3. Exceptional cleaning requires proper and well-maintained equipment.

Only the most OUTSTANDING cleaning firms invest its’ resources in the best equipment and ensure proper maintenance, so that each service is performed safely and professionally.

4. Beware of dishonest companies that don’t look out for your best interests.

With any service, consumers should be wary of “Bait and Switch” pricing tactics and unscrupulous business practices. Do these “cheaper” companies perform employee background checks, drug screening, and have proper liability insurance? Do they use harmful products on your goods because they got them on sale, or do they use plant-based products that protect the environment? Do they unnecessarily clean items to make a quick dollar, or do they give an honest opinion and advise replacement of goods if they are too far damaged? Residential carpeting is usually the 2nd or 3rd largest investment in a home, maybe the question should be: why would I use a company based solely on cost?

Compare Us With Other Cleaners

  • Do they clean according to IICRC standards?
  • Do they rake and pre-vacuum to remove deeply embedded soils?
  • Do they move furniture as part of their service?
  • Do they pre-condition your carpet, especially areas that soil heavily?
  • Do they hand scrub hard-to-reach areas like edges and borders?
  • Do they steam rinse to remove and neutralize any residues that may be left in your carpet from previous cleaning?
  • Do they use carpet dryers to return your carpets to use as quickly as possible?
Do your previous cleaners understand the cleaning science pie and how to adjust it as necessary?
All of our cleaning steps are done for a reason.
Eliminating or altering these steps could have serious repercussions on the results you see.

How Soiling Damages Carpet Appearance

Carpets are made of tightly twisted tufts of fibers. Soiling, accumulation of microscopic grit on fibers, combines with foot traffic to scratch away your carpet’s beauty. Periodic professional cleaning by Chet’s prevents this gritty buildup. Like rubbing a mirror with sandpaper, light no longer reflects uniformly from scratched fibers. This gives your carpet a dull and gray appearance. Factory-applied soil protector is also damaged.

This is why carpet warranties call for professional carpet cleaning once every 18 months. It is also why Chet’s is licensed to apply America’s leading soil protectors.

Photo of clean fiber (left), soiled fiber (middle), and a clean fiber that has been scratched by soiling (right).

Why Chet’s Step-By-Step Carpet Cleaning Is So Important

Chet’s step-by-step professional cleaning rigorously follows industry standards set by carpet mills, the professional cleaning industry, and public health agencies. This assures you of clean, beautiful, and resilient carpets, as well as, a healthy home.

Our system insures that more allergens, mold, bacteria, micro- organisms, and soil are removed than by any other method or system while leaving your carpets residue free. We also take every precaution to protect your home by using:

  • Hose stakes to protect your lawn and plants
  • Walk-off mats to protect your foyer
  • A door guard to keep unwanted pests out and to maintain the temperature in your home
  • Corner guards to protect the corners of your walls from chips and scratches
  • Moving blankets to protect your hardsurface floors

We employ the finest equipment and topshelf solutions, but it is our highly trained and motivated cleaning technicians that produce our far superior results.

Chet’s 14 Step Carpet Cleaning Process

Step 1: Preparing Your Home

Step 1: Preparing Your Home

We use Teflon glides to move your items with care, moving blankets and tarps to protect hard surfaces, and corner guards to protect walls.

Step 2: Loosening the Deep Down Dirt

Step 2: Loosening the Deep Down Dirt

Raking removes abrasive soils and allergens, which is key to ensure carpet staying cleaner, for a longer period of time.

Step 3: A Thorough Vacuuming–Vacuuming is a Must!

Step 3: A Thorough Vacuuming–Vacuuming is a Must!

Don’t let any cleaner tell you it is not necessary! This can remove nearly 80% of the soil in your carpet. By skipping vacuuming, you will not have lasting results.

Step 4: Breaking Down the Soil and Spots Sticking to Your Carpet

Step 4: Breaking Down the Soil and Spots Sticking to Your Carpet

We use a heated preconditioner to break down the spots and soil. Many cleaners use harsh chemicals that void warranties or simply skip this step, leaving spots behind.

Step 5: A Little More Agitation

Step 5: A Little More Agitation

Grooming the pre-conditioner in works the detergents deep down to loosen any stubborn spots or soil.

Step 6: Moving Furniture

Step 6: Moving Furniture

We have a special tool to safely move most furniture and make sure it is clean underneath.

Step 7: Giving Special Attention to Your Edges and Corners

Step 7: Giving Special Attention to Your Edges and Corners

Do you have any dark lines around your edges? These are known as “filtration lines”. Our first step is to wash them down with a concentrated cleaner.

Step 8: Hand Sweeping Edges and Corners

Step 8: Hand Sweeping Edges and Corners

This helps to loosen the soil and filtration line build up; more than just spraying and rinsing away.

Step 9: Rinsing Edges and Corners

Step 9: Rinsing Edges and Corners

We remove up to 6 times the soil compared to competitors, by taking the necessary time and effort to work on these areas. No other company gets better results than us for filtration lines.

Step 10: Rotary, Low-Pressure Steam Extraction.

Step 10: Rotary, Low-Pressure Steam Extraction.

By using low pressure, neutral PH steam rinse, combined with rotary extraction, the carpet is rinsed gently, but thoroughly. It is the only way to get your carpet it’s cleanest and keep it that way. It prevents overwetting, which is the main cause of spots “reappearing” after cleaning.

Step 11: Time To Dry

Step 11: Time To Dry

We use high velocity air movers to speed up the drying process so carpeting is dry as quickly as possible.

Step 12: Getting Your Home Back in Order

Step 12: Getting Your Home Back in Order

We will put your furniture back in place so you don’t have to and then place protective blocks or tabs beneath to prevent stains.

Step 13: Checking Our Work

Step 13: Checking Our Work

We take great pride in our work, so we inspect our results, looking for areas that may require extra attention. We will consult with you about how aggressive you would like us to be in removing the stain and request your permission to proceed. Specialty spotting requires a waiver to be signed and can include additional costs.

Step 14: Final Grooming

Step 14: Final Grooming

We will groom your carpet to restore its natural appearance and softness everyone loves.

Chet’s 7 Step Stair Cleaning Process

Step 1: Rake

Step 1: Rake

Step 2: Vacuum

Step 2: Vacuum

Step 3: Pre-condition

Step 3: Pre-condition

Step 4: Agitate

Step 4: Agitate

Step 5: Rinse

Step 5: Rinse

Step 6: Detail

Step 6: Detail

Step 7: Groom

Step 7: Groom


Chet’s thorough step-by-step cleaning process is applied to carpeting on your stairs in the same sequence of steps that it is applied to your rooms.

Having Chet’s follow these steps will lead to the MOST OUTSTANDING experience you have ever had in your home from any service company, while bringing your carpets back to life and to their fullest beauty.

Carpet Protector

Always have protector applied to your carpet when it is cleaned. Textiles that are not protected are prone to premature soiling, permanent stains and ultimately a shorter life. Chet’s Cleaning is licensed by both 3M and Dupont and offers a 1-year written warranty with the application of Dupont Advanced brand.

Specialty Spotting

We have the expertise to safely remove many stains that other cleaners leave behind.

Pet Odors

Spots, stains, and odors caused by pets are safely removed. Ask about our pet odor removal guarantee!


The Always Clean Advantage

Chet’s Always CleanSM program prolongs the beauty-life and wear-life of your carpets by preventing the extreme soiling conditions that can endanger the health of your carpets.
Protects manufacturer warranties and dramatically extends the life-span of carpeting

  • A healthy home! Research points to allergy, asthma, cold, & flus can be caused from carpet not being maintained on a timely schedule. Carpet fibers are meant to trap the bacteria & allergens that cause humans to get sick; proper & timely cleanings can prevent these illnesses.
  • Extremely convenient
  • Monthly payments to ease budget concerns. We can automate credit card payments or you can choose to send in a monthly check, whichever suits your needs.
  • We call you! No more worrying about another appointment you don’t’ have time to make!
  • Mattresses, upholstery, area rugs, and much more can be added to the program.
  • The carpet always looks great! No more dingy traffic patterns or unsightly edges. The carpeting in your home will be maintained to the highest standards.
  • An additional 10% discount on any services you have us perform the day of your always clean appointment.
  • A significant savings for emergency spot cleanings for always clean clients only.

How Carpet is Cleaned

Dirty-Carpet

Soiled Carpet

Why does your carpet become resoiled quickly and the same mystery spots reappear after cleaning?

High Pressure works well on hard surfaces because the soil bounces off.

This does not work on carpet!

Dry-Cleaning

Dry Cleaning (or "Bonnet" Cleaning)

Detergent is sprayed on the carpet. An absorbent pad (bonnet) is rotated across the surface of the carpet. It absorbs the loosened soils into the pad.

Problem: Only the top 1/3 of the fibers are cleaned.

The microscopic contaminants in carpet soil cause health problems. This soil is so full of allergens that drug companies collect “dusting residue” from rug cleaning plants like ours to make allergen cultures.

Steam-Cleaning

Steam Cleaning

Hot detergent under very high pressure (over 300 psi) is
injected down into your carpet. It is then vacuum extracted.

Problem: Soils are driven deep into the fibers and backing.
The vacuum is unable to extract all of these soils.
Chets-Clean-Carpet

Chet's Cleaning

Chet's 14 Step cleaning process cleans the entire carpet.