Why Choose Us

Chet’s Cleaning Vision

To provide the most outstanding cleaning service for our clientele, while creating a positive work environment for our employees, and become the industry’s most trusted cleaning consultant!

Chet’s Cleaning Mission

To Dramatically Exceed Every Client’s Expectations Consistently! In order to accomplish our mission we make sure that our decisions will support our six point marketing message!

Guarantee:

Our goal is to be the most trusted cleaning consultant in the industry; having been a strictly referral-based business for over 25 years, we realize to maintain success and longevity; we must have a zero tolerance for even just one unhappy client.

This is why we have this Iron Clad Guarantee.

We do whatever it takes to make you thrilled with our company. If you as a client of Chet’s Cleaning are not 100% delighted with our service you receive, we will do whatever it takes to make you a Chet’s Cheerleader for life, including giving you every penny of your money back.

Reputation:

Our reputation and consistent uncompromising quality (performance) produce the most loyal clientele, giving us unmatched security. To be viewed not only by our industry and clients, but also our referral associates as the cleaning consultants.

Education & Equipment:

Allow Chet’s Cleaning to provide the best results through technical training and providing our technicians with the most efficient and effective cleaning tools on the market.

Experience:

Established in 1986, Chet’s Cleaning is able to utilize the knowledge that they have gained over the last two decades to provide our clients with the ability to properly maintain the investments they have made in their homes and provide a healthier environment for their families.

Systems:

Chet’s Cleaning has realized that the only way to offer consistent cleaning results is to have guidelines and programs in place. This ensures every client will receive the best results possible, regardless of cleaning situations or technician performing work.

Employees:

By offering premium wages, our company will provide a happy and stable work environment for our staff.

 

Testimonials

This is a LONG overdue acknowledge for Jerrelle Franks. Jerrelle came to our house LAST OCTOBER, with a new associate, to clean our sectional. He was cordial, knowledgeable and extremely conscientious of the environment. And because Jerrelle was in "training" mode, I was able to witness his expertise in action. Without hesitation, I would strongly recommend Chet's Cleaning services, and in particular, my new "friend", Jerrelle. Thank you for providing such an overall impressive experience! Sincerely, Margi Mason

- Margi Mason

Just want you to know what a GREAT job Jalen and his team did. Carpet looks great and the grout cleaning was superb. Jalen deserves a big applause from us!!

- Sandy Hermanoff

"I'd put off having our tile and grout cleaned for longer than I care to admit. After several experiences with sub par carpet/tile cleaning services, I asked around and heard a lot of positive things about Chet's Cleaning. The salesperson came over and gave me a price on the kitchen and bathroom, and while it was higher than I expected, it seemed reasonable for all the steps they promised to take. I have to admit, I was skeptical, as I doubted there could be that many steps to clean tile and grout.

So, here's how it went:

1. They scheduled me for a Friday morning between 9-10. They showed up at 9:05.

2. Two guys showed up. They were well dressed, clean cut, and very personable. They laid out rugs and drop clothes and wore booties over their shoes. They also went around the house and put these protectors on the corners of walls where the hose was going to be run. I thought that was a clever touch to prevent paint damage from their equipment.

3. They worked for about 2 hours, very efficient, first prepping the floor, then cleaning it. While they were working, they suggested a few other items that they could clean, like my upholstered chairs, and provided me with a price for.

4. When they were done, they walked me through what they did, made sure I was satisfied, packed up their belongings and left.

5. A few days later, the office called me to make sure I was satisfied with everything.

End Results: My tile and grout look like new. I went into this with lowered expectations, and Chet's exceeded it. While I initially thought the price was a little high, I was reminded (again) that you get what you pay for. Job well done. I am planning on using them again for my carpet and window treatments later this year."

- Schlome B.

"Our entire experience with Chet's Cleaning was enjoyable from beginning to end. The scheduling of the appointment as well as the follow up and reminders were very professional. Jerelle arrived when he told us he would and explained everything that he was going to do. He was very professional and polite.  We have white carpeting and we were delighted that he was able to remove every stain and leave it looking like new."

- Ted H.

"Chet's Cleaning does outstanding work!! Most impressive is the level of knowledge and the work ethic of their technicians. Jeremy and Joe did an excellent job cleaning our carpeting!! Spilled RED nail polish...Gone! Blue dye from a broken lava lamp....Gone! Spilled coffee....Gone! I thought we'd have to replace some of the carpet but they made it look like new! I was so impressed! I would not think twice to HIGHLY RECOMMEND this company to any who asked! Thanks Chet's for your excellent service!"

- Cindy C.

"I NEVER write these reviews and was not asked by Chet's Cleaning Inc to write a review, but I am SO very pleased with the outcome and appearance of my wool area rugs that I just had to write and recommend Chet's - at least for carpet cleaning needs. I purchased a high quality plush wool area rug on craigslist. It had some stains and discoloration, but I felt if salvaged, it would be an awesome find. Come to find out, it was multiple urine stains, discoloration, and had been poorly cleaned over the years. Mike from Chet's came out and said he felt they could do it justice and they did! What a miraculous recovery 🙂 Mike was courteous and kept me updated as to the progress of each cleaning step and re-dyeing of the discoloration. The wool came back soft and the colors look incredible. Thank you!"

- Jody L.

"I recently had some remodeling done after a roof leak and damage to my living and kitchen. Chet's came to my home and picked up my Hunter Douglas Silhouettes and Luminettes, cleaned them meticulously, and kept them for me until the remodeling was done. When they returned and rehung the blinds and doorway drapes, they did it efficiently and quickly. Everything looks like new!"

- Julia G. Troy, MI

"Tommy and his co-worker exceeded my expectations!! Professional on all aspects!! Tommy called when they knew they were going to be late and provided excellent service while they were here! Carpet looks brand new..all spots are gone and barely left wet! Chets Cleaning is the best!!!!"

- Sandra R. Grosse Pointe Farms, MI

"Just had my carpet cleaned by Tommie. I always request Tommie b/c I get the same results EVERY SINGLE TIME!!! ..... Incredibly clean carpet (I have 2 little Yorkies; one who shows his displeasure by tinkling on the carpet, when he's left at home) with all stains gone, Tommie is knowledgeable about the services Chet's offers.. I didn't know that Chet's cleans area rugs at their facility. Tommie took one of mine with him & either they'll deliver it or I can pick it up, once it's clean!"

- Jeanine K. Rochester , MI