Pictures below are of the actual soil we removed from two separate rugs. One rug was cleaned by the largest rug cleaner in Metro Detroit and the other rug was cleaned by another well known rug cleaner in our area. Both rugs were just cleaned and both had pet contamination that the cleaners knew about and charged extra to remove. Both rugs still smelled and had stains left behind. Most professional cleaners don’t follow all the proper steps to remove as much soil and contamination as is safely possible.
Needless to say, the client was delighted at how much cleaner, brighter and softer her rugs were when we were done. They were odor free and the stains were almost invisible.