ABOUT CHET's cleaning
Chet's core values
Integrity
We will always give honest opinions and reasonable expectations of results by “doing the right thing!” Integrity is doing the right thing even when no one is watching.
communication
Truly listening with empathy*, effectively communicating by asking relevant open-ended questions, repeating what was said in order to understand and decide the appropriate course of action.
positive mindset
Everyday we bring energy and enthusiasm. We strive to bring a solution focused attitude to our work. Instead of dwelling on challenges, we embrace them as opportunities to grow and innovate.
stewardship
Sense of ethical and moral responsibility and always choosing service over self-interest by never sacrificing quality for profitability. Working with our customers to find their true problems and to help find a solution in everyone’s best interest.
growth
Continual learning by upgrading skills and personal development through being mentored and having a commitment for constant improvement. Harnessing one’s craft, while striving to be world-class.
resolve
Taking responsibility for your actions and the actions of your teammates. Holding yourself and your teammates accountable. Not taking any criticism personally. Having the perseverance to finish what you start no matter how difficult the task may be.
Chet's Mission statement
Chet's Mission
To deliver the most extraordinary service experience possible!
Explanation: Find out what your expectations are and do whatever it takes to dramatically exceed your expectations. However, if your expectations might not be achievable then we need to communicate our limitations and when possible, test clean an area to ensure that we can achieve the results you expect and then do whatever we can safely do to dramatically exceed your expectations.
Chet's vision statement
Our vision
We are a place where our employees are treated like family and encouraged to grow and develop themselves personally and professionally. We take an active role in helping our staff develop and achieve their life goals.
We attract and retain the best people because we are a place where our staff make a rewarding living and are proud of where they work. We have a culture where our staff are passionate about helping others. Our focus is creating not just clean but also a healthy indoor environment. Our goal is to consistently exceed our clients’ expectations whenever possible. We stand at the intersection where cleaning and service meets the art of textile preservation.
request FREE CONSULTATION
26051 Dequindre
Madison Heights, MI 48071
Phone: 248.584.1819
Fax: 248.584.2319
Cleaning Services
Hours
- Monday-Friday: 8am-5pm
- Saturday: Closed
- Sunday: Closed