Coronavirus COVID-19: What You Must Know Before Hiring a Cleaning Company to Clean and Sanitize - Click Here

“EPA Declares DIRTY Carpets, Rugs and other soft surfaces a Health Hazard”

Critical Factors you must know before letting someone clean your carpeting.

Carpeting is the largest air filter in your home or office, but upholstered furniture, Draperies and other soft goods hold contamination too. So as these items get walked on or get used they release this trapped contamination back into the air and we breathe it in.

Most cleaning companies are
“misinformed, uneducated or downright unscrupulous” 

These other cleaners are leaving much of this behind!

It’s what you don’t see that makes us sick!

Lead, Mercury, Asbestos, Pesticides, Herbicides, PFOAs, Formaldehyde,
1000’s of trace chemicals…

How Carpet is Cleaned

Dirty-Carpet

Soiled Carpet

Why does your carpet become resoiled quickly and the same mystery spots reappear after cleaning?

High Pressure works well on hard surfaces because the soil bounces off.

This does not work on carpet!

Dry-Cleaning

Dry Cleaning (or “Bonnet” Cleaning)

Detergent is sprayed on the carpet. An absorbent pad (bonnet) is rotated across the surface of the carpet. It absorbs the loosened soils into the pad.

Problem: Only the top 1/3 of the fibers are cleaned.

The microscopic contaminants in carpet soil cause health problems. This soil is so full of allergens that drug companies collect “dusting residue” from rug cleaning plants like ours to make allergen cultures.

Steam-Cleaning

Steam Cleaning

Hot detergent under very high pressure (over 300 psi) is
injected down into your carpet. It is then vacuum extracted.

Problem: Soils are driven deep into the fibers and backing.
The vacuum is unable to extract all of these soils.
Chets-Clean-Carpet

Chet’s Cleaning

Chet’s 14 Step cleaning process cleans the entire carpet.

How do we know how contaminated carpet is?

Soil test with a vacuum and the white towel tests!

Typical
Residential
Commercial
Sample Before Vacuuming
After Vacuuming
After Cleaning
After Sanitizing & 2nd Cleaning

Dry Soil / Contamination Test

  • We agitate the carpet to loosen the crusty contamination and Biofilm
  • We use a black cloth in the end of a vacuum hose to trap contamination between it and a the crevice tool.
  • We consistently do the same size area to ascertain how much contamination is hidden inside the fibers
  • This helps us determine what level of cleaning is needed.
Sample Before Cleaning
After Cleaning
After Sanitizing & 2nd Cleaning

White Towel Test

  • Spray or apply a general spotting solution to a 3” circle of carpet
  • Gently agitate this area
  • Place a twice folded new white cotton spotting towel over the spot
  • Apply a lot of pressure for at least 30 seconds
  • Repeat if very soiled
  • Helps determine the level of cleaning that will be needed

Our different levels of clean, currently we highly recommend Platinum or Gold. We can do some on site testing to see if you only need Silver or Bronze. The Silver and Bronze can be just as clean as Platinum if the carpet only needs a maintenance cleaning.
What we depicted here for Silver and Bronze was carpet that was too soiled to begin.

Chet’s Platinum Cleaning

Chet’s Gold Cleaning

Chet’s Silver Cleaning when it should have been a Gold or Platinum

Chet’s Bronze Cleaning when it should have been a Gold or Platinum

Others– No vacuuming, little pre-conditioning, no agitation, and wand cleaning

See Why our Platinum Carpet Cleaning Process Offers the Highest Level of Clean for Commercial Properties

Rotary Steam Cleaning

What makes it so much better than all other systems?

Bottom View

4 Spray Jets
Immediately followed by 4 Gentle Vacuum Glides
  • The CDC recommends Washing carpeting with soap and water, and Steam Cleaning, is the only way to accomplish this with carpet.
  • Rotary Steam Cleaning is up to 5 times more thorough than all other methods.
  • As many as 750 combination Rinse and Flush operation per minutes
  • Cleans fibers from all directions
  • Builds more heat on the carpet where it helps clean away Biofilm and other unhealthy contamination
  • Dramatically more agitation which help dislodge stubborn soil and contamination. And it’s adjustable so it can be very gentle on delicate fibers.
  • Has a clear sight tube so we can see the soiled extracted water be- come clean so we know how we are performing.
  • It is self propelled so our technicians don’t get tired, the machine is doing the hard labor effortlessly
  • Consistent cleaning from the beginning of the job to the end.
  • Lightweight and easy to carry
  • The vacuum is always on, we only control the flow of the solution, so it is almost impossible to over wet the carpet.
Rotation allows up to 750 combination Rinse flush operations per minute.

Why it cleans hotter

Lets say the carpet is 60 degrees, each pass of 200° solution increases the temp somewhere in between the two. So the first pass is 130°, second pass is 165°, third is 177° and it makes about 10 passes so it is cleaning at nearly 200°

The cleaning heads is also enclosed to help keep the heat contained.

Side note: We turn down the heat on Wool.

What’s wrong with a manual wand or zipper?

  • They only clean in 2 directions– forward and back, if you want to clean from the different angles you need to move your entire body along with the 2 hoses attached to the tool.
  • Require a great deal of physical labor to operate, hard on your back, legs and wrist
  • They are manual so it is easy to do it wrong, and besides technicians get tired , (how long can you push a broom or rake aggressively)?
  • Water temp cools down quickly when you only make 1 or 2 passes across the carpet.
  • ON average only 30 Rinse Flush sequences per minute?
  • Most Technicians push while on the trigger so you at first you Soak, then Rinse Flush. Instead of a proper Rinse Flush

This is how most commercial carpets are maintenance cleaned (Polishing)

The top of the carpet is getting cleaned so it looks clean to the naked eye when in reality most contamination is lurking down below.

Remember: 
Sanitizers are consumed or neutralized by soil and Biofilm – that’s why it has to be properly cleaned and rinsed first!

 

If we use our Platinum Cleaning process we get as close to this as possible.

To use any Sanitizer it needs to be as close to this as possible.

 

Pile Lifting and Vacuuming—why is it so important????

First of all carpeting, upholstery and all soft goods act like filters for the air we breathe and play the most important role for indoor air quality! And carpeting and rugs are the largest air filter in our homes and business.

Virtually no one vacuums properly or often enough or even uses a quality properly maintained vacuum. Commercial janitorial staff I’m sorry to say are probably the worse offenders and housekeepers aren’t far behind.

Before Cleaning– a neglected carpet will have a lot of loose soil, Biofilm and hair.

If you don’t remove the dry soil and contamination first;
Even with Rotary Steam Cleaning we are unable to remove all of the soil!
The carpet looks clean but in reality it is still contaminated.

The Cleaning Processes

We have many levels of cleaning

Covid-19
Platinum Cleaning

Covid-19
Gold Cleaning

Covid-19
Platinum Cleaning

Covid-19
Gold Cleaning

Platinum Cleaning

Gold Cleaning

Silver Cleaning

Bronze Cleaning

Platinum Cleaning

Platinum DRY Cleaning

Gold Cleaning

Gold DRY Cleaning

Silver Cleaning

Silver DRY Cleaning

Bronze Cleaning

Bronze DRY Cleaning

4 Critical Factors You Must Know Before Letting Anyone Clean Your Carpet

1. “EPA Declares DIRTY Carpets, Rugs and other soft surfaces a Health Hazard”

Carpet and furnishings collect and contain harmful bacteria, soil, dust, pollen, and other HARMFUL bio-contaminates. The EPA suggests carpets be cleaned every 6 months to eliminate these hazards. They also found truck mounted, hot water extraction can be up to 15 times more effective compared to vacuuming every day.

2. Insist on IICRC Certified Firm and Certified Technicians that actually FOLLOW OR EXCEED THE GUIDELINES FOR PROFESSIONAL CLEANING.

The mission of the IICRC is to “identify and promote an international standard of care that establishes and maintains the health, safety and welfare of the built environment.” However, because there is no regulatory body to this organization, many companies do not follow industry standards. Improper cleaning by leads to damaged carpeting and premature replacement costs.

3. Exceptional cleaning requires proper and well-maintained equipment.

Only the most OUTSTANDING cleaning firms invest its’ resources in the best equipment and ensure proper maintenance, so that each service is performed safely and professionally.

4. Beware of dishonest companies that don’t look out for your best interests.

With any service, consumers should be wary of “Bait and Switch” pricing tactics and unscrupulous business practices. Do these “cheaper” companies perform employee background checks, drug screening, and have proper liability insurance? Do they use harmful products on your goods because they got them on sale, or do they use plant-based products that protect the environment? Do they unnecessarily clean items to make a quick dollar, or do they give an honest opinion and advise replacement of goods if they are too far damaged? Residential carpeting is usually the 2nd or 3rd largest investment in a home, maybe the question should be: why would I use a company based solely on cost?

Compare Us With Other Cleaners

  • Do they clean according to IICRC standards?
  • Do they rake and pre-vacuum to remove deeply embedded soils?
  • Do they move furniture as part of their service?
  • Do they pre-condition your carpet, especially areas that soil heavily?
  • Do they hand scrub hard-to-reach areas like edges and borders?
  • Do they steam rinse to remove and neutralize any residues that may be left in your carpet from previous cleaning?
  • Do they use carpet dryers to return your carpets to use as quickly as possible?
Do your previous cleaners understand the cleaning science pie and how to adjust it as necessary? All of our cleaning steps are done for a reason. Eliminating or altering these steps could have serious repercussions on the results you see.

How Soiling Damages Carpet Appearance

Carpets are made of tightly twisted tufts of fibers. Soiling, accumulation of microscopic grit on fibers, combines with foot traffic to scratch away your carpet’s beauty. Periodic professional cleaning by Chet’s prevents this gritty buildup. Like rubbing a mirror with sandpaper, light no longer reflects uniformly from scratched fibers. This gives your carpet a dull and gray appearance. Factory-applied soil protector is also damaged.

This is why carpet warranties call for professional carpet cleaning once every 18 months. It is also why Chet’s is licensed to apply America’s leading soil protectors.

Photo of clean fiber (left), soiled fiber (middle), and a clean fiber that has been scratched by soiling (right).

 

Why Chet’s Step-By-Step Carpet Cleaning Is So Important

Chet’s step-by-step professional cleaning rigorously follows industry standards set by carpet mills, the professional cleaning industry, and public health agencies. This assures you of clean, beautiful, and resilient carpets, as well as, a healthy home.

Our system insures that more allergens, mold, bacteria, micro- organisms, and soil are removed than by any other method or system while leaving your carpets residue free. We also take every precaution to protect your home by using:

  • Hose stakes to protect your lawn and plants
  • Walk-off mats to protect your foyer
  • A door guard to keep unwanted pests out and to maintain the temperature in your home
  • Corner guards to protect the corners of your walls from chips and scratches
  • Moving blankets to protect your hardsurface floors

We employ the finest equipment and topshelf solutions, but it is our highly trained and motivated cleaning technicians that produce our far superior results.

Chet’s 14 Step Carpet Cleaning Process

Step 1: Preparing Your Home

Step 1: Preparing Your Home

We use Teflon glides to move your items with care, moving blankets and tarps to protect hard surfaces, and corner guards to protect walls.

Step 2: Loosening the Deep Down Dirt

Step 2: Loosening the Deep Down Dirt

Raking removes abrasive soils and allergens, which is key to ensure carpet staying cleaner, for a longer period of time.

Step 3: A Thorough Vacuuming–Vacuuming is a Must!

Step 3: A Thorough Vacuuming–Vacuuming is a Must!

Don’t let any cleaner tell you it is not necessary! This can remove nearly 80% of the soil in your carpet. By skipping vacuuming, you will not have lasting results.

Step 4: Breaking Down the Soil and Spots Sticking to Your Carpet

Step 4: Breaking Down the Soil and Spots Sticking to Your Carpet

We use a heated preconditioner to break down the spots and soil. Many cleaners use harsh chemicals that void warranties or simply skip this step, leaving spots behind.

Step 5: A Little More Agitation

Step 5: A Little More Agitation

Grooming the pre-conditioner in works the detergents deep down to loosen any stubborn spots or soil.

Step 6: Moving Furniture

Step 6: Moving Furniture

We have a special tool to safely move most furniture and make sure it is clean underneath.

Step 7: Giving Special Attention to Your Edges and Corners

Step 7: Giving Special Attention to Your Edges and Corners

Do you have any dark lines around your edges? These are known as “filtration lines”. Our first step is to wash them down with a concentrated cleaner.

Step 8: Hand Sweeping Edges and Corners

Step 8: Hand Sweeping Edges and Corners

This helps to loosen the soil and filtration line build up; more than just spraying and rinsing away.

Step 9: Rinsing Edges and Corners

Step 9: Rinsing Edges and Corners

We remove up to 6 times the soil compared to competitors, by taking the necessary time and effort to work on these areas. No other company gets better results than us for filtration lines.

Step 10: Rotary, Low-Pressure Steam Extraction.

Step 10: Rotary, Low-Pressure Steam Extraction.

By using low pressure, neutral PH steam rinse, combined with rotary extraction, the carpet is rinsed gently, but thoroughly. It is the only way to get your carpet it’s cleanest and keep it that way. It prevents overwetting, which is the main cause of spots “reappearing” after cleaning.

Step 11: Time To Dry

Step 11: Time To Dry

We use high velocity air movers to speed up the drying process so carpeting is dry as quickly as possible.

Step 12: Getting Your Home Back in Order

Step 12: Getting Your Home Back in Order

We will put your furniture back in place so you don’t have to and then place protective blocks or tabs beneath to prevent stains.

Step 13: Checking Our Work

Step 13: Checking Our Work

We take great pride in our work, so we inspect our results, looking for areas that may require extra attention. We will consult with you about how aggressive you would like us to be in removing the stain and request your permission to proceed. Specialty spotting requires a waiver to be signed and can include additional costs.

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Having Chet’s follow these steps will lead to the MOST OUTSTANDING experience you have ever had in your home from any service company, while bringing your carpets back to life and to their fullest beauty.

Chet’s 7 Step Stair Cleaning Process

Step 1: Rake

Step 1: Rake

Step 2: Vacuum

Step 2: Vacuum

Step 3: Pre-condition

Step 3: Pre-condition

Step 4: Agitate

Step 4: Agitate

Step 5: Rinse

Step 5: Rinse

Step 6: Detail

Step 6: Detail

Step 7: Groom

Step 7: Groom


Chet’s thorough step-by-step cleaning process is applied to carpeting on your stairs in the same sequence of steps that it is applied to your rooms.

Carpet Protector

Always have protector applied to your carpet when it is cleaned. Textiles that are not protected are prone to premature soiling, permanent stains and ultimately a shorter life. Chet’s Cleaning is licensed by both 3M and Dupont and offers a 1-year written warranty with the application of Dupont Advanced brand.

Specialty Spotting

We have the expertise to safely remove many stains that other cleaners leave behind.

Pet Odors

Spots, stains, and odors caused by pets are safely removed. Ask about our pet odor removal guarantee!

The Always Clean Advantage

Chet’s Always CleanSM program prolongs the beauty-life and wear-life of your carpets by preventing the extreme soiling conditions that can endanger the health of your carpets.
Protects manufacturer warranties and dramatically extends the life-span of carpeting

  • A healthy home! Research points to allergy, asthma, cold, & flus can be caused from carpet not being maintained on a timely schedule. Carpet fibers are meant to trap the bacteria & allergens that cause humans to get sick; proper & timely cleanings can prevent these illnesses.
  • Extremely convenient.
  • Monthly payments to ease budget concerns. We can automate credit card payments or you can choose to send in a monthly check, whichever suits your needs.
  • We call you! No more worrying about another appointment you don’t’ have time to make!
  • Mattresses, upholstery, area rugs, and much more can be added to the program.
  • The carpet always looks great! No more dingy traffic patterns or unsightly edges. The carpeting in your home will be maintained to the highest standards.
  • An additional 10% discount on any services you have us perform the day of your always clean appointment.
  • A significant savings for emergency spot cleanings for always clean clients only.