Our cat had peed on the living room couch & soiled the area rug as well. Chet’s Cleaning was out in 2 days to clean both items. Jerrelle Franks, Chet’s Specialist was very professional & explained the process he would be using & their products.
Jerrelle ensured to keep our house clean as he worked. My husband and I were so impressed with how thorough the process was. Our couch is restored as is our area rug. They look like the day we purchased them and smell great! Thank you to Jerrelle and Chet’s Cleaning!
Chet's does the best work of any company in metro Detroit! They are efficient, friendly and knowledgable...and the carpets look like new!
I had a fantastic experience with Chet's. Every person I spoke to was pleasant and helpful. Al came and cleaned the carpet and it looks amazing! Al did a great job of explaining what his plan was (where he would start and finish and specific areas that needed extra attention) and then executed perfectly. We had multiple pet stains and some stains from our fireplace that he was able to get out. In one room we have real wool carpeting that now looks brand new. I can't say enough good things about the job they did and how friendly everyone was to work with.
I had a badly water stained blind caused by a leaking window. I took it to another cleaning place only to find out that they did not clean the blackout type of blind I have and they recommended Chet's as the only place they knew of that cleaned this type of blind.
I took it to there and they informed me that this type of blind with the stain I had is almost impossible to clean but that they would try.
My hope was only to get it a bit cleaner with no expectations of the the stains coming out, I was just hoping to lighten them.
To my delight the technician Nicole beat all expectations and the blinds a virtually stain free and were done in two days!
I would definitely recommend Chet's for their workmanship and also there friendly and honest manner in which they treat you!
Than you again Nicole, you do great work! ????
We have an aging dog in the household and over the last month have required emergency cleanings. Codey has accommodated our residence twice now and on very short notice. He has done a very thorough and safe cleaning each time, there are no traces of any sort left by the dogs accidents. We could not be more appreciative of his professional and courteous demeanor as well!
Our window treatments had not been cleaned for 13 years, which gave me great concern. Chet's Cleaning was referred to me by our management team. I was initially impressed with their professionalism, close attention in a pre-inspection, and unhanging the treatments. The shears and draperies are cleaned beautifully and have a look of luster and newness. I am sorry I did not tape the rehanging process to share with my husband. The demonstration of care was great, as they paid attention to the pleats, gathers in the valences, down to flaring of the bottom of the drapery. I am very impressed with the outcome for the five windows, and gaining knowledge of the "thorough process" they use for carpet cleaning, I have requested those services.
Chet's Cleaning is a goldmine of a company. They know everything there is to know about cleaning carpets and rugs. Cleaning is a science and an art for their staff. They recently cleaned three rugs of mine that looked like they were just about ready to replace. The rugs were tired and worn in addition to needing to be cleaned. Well yesterday the cleaned rugs were delivered! Spotless. Bright colors like new. Just beautiful. And the staff are professional, flexible, and kind as can be. A relative of mine referred me and said there is no emergency spill or spot Chet's can't handle. If you want dynamite carpet care, call Chet's.
I am always pleased with carpet cleaning service by Chet's whether it is wall to wall or valuable area rugs. The rugs look, smell and even feel beautifully clean. I know the life of carpets is extended also.
They are also wonderful advisors for in home care.
As the saying goes "you get what you pay for"!
Nicole was very helpful, this being the first time I've been to Chet's. She layed out the vintage rug that I was bequeathed, showing me how it was made and the approximate age of the rug. Fast forward a week, the rug looks and smells like new. Because she knew I had a dog, she gave me extra cleaning supplies. This place is terrific.
Chet's Cleaning was highly recommended to me by a local drapery business. I had several rooms that the draperies needed cleaning but I was apprehensive if they could be done. Chet's Cleaning came to my home, assured me that they could be cleaned, took down all the draperies and cleaned and rehung all. They look beautiful, like new again. They were very conscientious! Thank you!
Steve from Chet's came to my home, removed my draperies and valences, returned with them on the original date given to me, and reinstalled everything perfectly. Steve was skilled in his profession and gave utmost respect to me as his customer and to my home. Steve was awesome!!! I asked who actually cleaned my draperies and valences and he said Nicole. Thanks Nicole for the A+ job you did. I could not find a cleaning service that would remove, clean, and return for me. I look forward to meeting Chet who must be awesome to head this superb service. Next job: my oriental rugs. I know I can trust them do an excellent job. Thanks Chet, Streve, Nicole and staff.
Chet's Cleaning provided me with the best service possible. A professional came to my home and took time to talk to me about a number of services I needed - cleaning of floors and upholstery. When I was ready, Joe came and did a fantastic job cleaning my large sectional. He knew more about the fabric than I did. He also knew more about cleaning options. My beautiful sectional looks better and brighter than it has in many years. I couldn't be happier with the work Joe did and with Chet's Cleaning.
We had Al clean our lower level carpet and he was outstanding!! He was able to remove all of our pet stains and the carpet looks new. Chet's has always done a great job and who ever they send is always professional and reliable. They have helped us in so many ways. We will definitely use them again for all of our cleaning needs.
Joe and Christine made my four chairs new again.
I have four white chairs in my living room that everyone gravitates to when they enter my home. They are very comfortable and swivel in any direction. I noticed that after three years of use, a visit from the grandchildren and a stain of unknown origin showing up that it might be time to freshen them up. I called Chet's cleaning and was beyond thrilled at how well the chairs turned out. They returned to their brilliant white color and look like new. Christine and Joe worked very hard to make sure that I was very happy with the results. They are top notch professionals and I strongly recommend their services.
I just had my bathroom tile, sofa and all of my carpets cleaned and Chet’s did a fantastic job! The team, Jerrelle and Nathan, were very prompt, very professional, friendly and thoroughly explained every step they performed. Not to mention answering every one of my many questions!
My house had many pet issues from a sick senior cat, so I really needed a company that could do a very thorough job. I knew Chet's would be more expensive than other companies, but after researching/calling other cleaning companies, I realized they do SO much more than their competitors. Chet’s even uses earth friendly, non toxic solutions which is important for my household and current pet.
I was skeptical that any company could handle some of the carpet issues I had. However, Jerrelle and Nathan worked so vigorously the entire time they were there to try to make sure stains would not come back up.
Thank you for the professional, excellent cleaning and to the team that worked so hard. It was worth going with your company. It’s almost like having a brand new house!
Christine, Al and Steve were exceptional. They were very polite and considerate. They individually addressed all of my issues with cleaning the carpets furniture and drapery. I had not had my drapes and blinds cleaned for 17yrs and they came back beautiful! Thank you, you guys were the best!!!!!
Very professional friendly service! Excellent cleaning & repair of my luminette & silouhetts.
Will also clean, color and seal the grout on my bathrooms very soon. Highly recommend, and will definitely do business with this company again!
What a great company! Booking my appointment with Mary Ann was a joy and having my carpets cleaned "professionally" perfect by Al was the best! Al did not leave until my carpet met his satisfaction, as he stated, "I treat my customers' carpets as if they were mine." I have two male dogs who provide some major stains and Al restored my carpet to a "like new" status. Cheerful, caring and competent carpet servce! Highly recommend.
Jerrelle and Joseph addressed all our issues with the carpet, rugs, and furniture in a timely manner. Everything looks great! They were very nice and asked repeatedly if there were any other concerns. We always use Chet's, best company in town for cleaning, repair, and the friendliest staff!
Always use Chet's for any interior cleaning needs. Their representatives are always very professional and courteous. We had Jerrelle and Joseph this time, both were very knowledgeable and worked very hard to get our upholstery looking almost brand new. Would recommend again.
I bought a chair 10 years ago from The House of Denmark. It was not professionally cleaned in all that time. I loved the chair/recliner and decided to have Chet's Cleaning restore it. A dye was made to bring the chair back to its original color, and while the entire process took 2 months I now have my beautiful chair. Thank you especially to Nicole who restored the leather. There was a particularly oily spot on the back of the chair, and Nicole was able to bond a piece of leather to the inside and save the chair. Chet's Cleaning will maintain the Dye if cleaned once a year. I highly recommend Chet's Cleaning. All of the persons I dealt with at the company were courteous and professional. And yes, there truly is a Chet!
I have to say that Chet's carpet cleaning is the best I have ever used! I have tried many others and have never seen the results I did with Chet's. They got spots out that others told me no way on. Makeup, dog, wine-got them all out! My daughters room looked like new carpet and others could not touch the spots! They are bit more expensive but you get your money's worth for sure!!! And the technicians, Jerrelle and Christina were so pleasant and professional! Loved it!!
Steve was just the most pleasant technician and was anxious to do the best job.
Carpet looks like new & it is a 12 year old commercial carpet.
As I always comment, it's expensive, but I get what I pay for! Excellent job on couch & amazing job getting stairs clean!
Thank God for Micro Seal! Everyone should have it applied to their carpets.
Lisa helped me and kept me informed of the status (rug cleaning). I can only say she was more than delightful.
I am a repeat customer so my expectations were high. You met my expectations again. Very pleased with my experience.
Since the furniture is antique, I wanted to have someone knowledgeable - I was very pleased with the outcome.
Your staff members are amazing! You truly exceed your excellent reputation.
As always, you do a great job! And your staff is VERY professional!
Excellent service. Excellent job - very satisfied with results. Great people to work with - knowledgeable, friendly, professional! Definitely recommend!
Steve worked very hard to get perfection and it worked. He was terrific and very friendly. Great job!
Norm Szpak & Brandon Valuet cleaned our carpet this week. Their workmanship is exceptional as well, they are very personable! We ask for Norm each time.
Your staff is willing to go the extra mile to make the customer happy with the service. It is a pleasure to work with Jennifer.
Mike was wonderful. Fully explained all steps involved in cleaning the upholstery, took his time and evaluated fabric after each step in order to continue.
Just want you to know what a GREAT job Jalen and his team did. Carpet looks great and the grout cleaning was superb. Jalen deserves a big applause from us!!
This is a LONG overdue acknowledge for Jerrelle Franks. Jerrelle came to our house LAST OCTOBER, with a new associate, to clean our sectional. He was cordial, knowledgeable and extremely conscientious of the environment. And because Jerrelle was in "training" mode, I was able to witness his expertise in action. Without hesitation, I would strongly recommend Chet's Cleaning services, and in particular, my new "friend", Jerrelle. Thank you for providing such an overall impressive experience!
"I recently had some remodeling done after a roof leak and damage to my living and kitchen. Chet's came to my home and picked up my Hunter Douglas Silhouettes and Luminettes, cleaned them meticulously, and kept them for me until the remodeling was done. When they returned and rehung the blinds and doorway drapes, they did it efficiently and quickly. Everything looks like new!"
I NEVER write these reviews and was not asked by Chet's Cleaning Inc to write a review, but I am SO very pleased with the outcome and appearance of my wool area rugs that I just had to write and recommend Chet's - at least for carpet cleaning needs. I purchased a high quality plush wool area rug on craigslist. It had some stains and discoloration, but I felt if salvaged, it would be an awesome find. Come to find out, it was multiple urine stains, discoloration, and had been poorly cleaned over the years. Mike from Chet's came out and said he felt they could do it justice and they did! What a miraculous recovery 🙂 Mike was courteous and kept me updated as to the progress of each cleaning step and re-dyeing of the discoloration. The wool came back soft and the colors look incredible. Thank you!
Chet's Cleaning does outstanding work!! Most impressive is the level of knowledge and the work ethic of their technicians. Jeremy and Joe did an excellent job cleaning our carpeting!! Spilled RED nail polish...Gone! Blue dye from a broken lava lamp....Gone! Spilled coffee....Gone! I thought we'd have to replace some of the carpet but they made it look like new! I was so impressed! I would not think twice to HIGHLY RECOMMEND this company to any who asked! Thanks Chet's for your excellent service!
Our entire experience with Chet's Cleaning was enjoyable from beginning to end. The scheduling of the appointment as well as the follow up and reminders were very professional. Jerelle arrived when he told us he would and explained everything that he was going to do. He was very professional and polite. We have white carpeting and we were delighted that he was able to remove every stain and leave it looking like new.
I'd put off having our tile and grout cleaned for longer than I care to admit. After several experiences with sub par carpet/tile cleaning services, I asked around and heard a lot of positive things about Chet's Cleaning. The salesperson came over and gave me a price on the kitchen and bathroom, and while it was higher than I expected, it seemed reasonable for all the steps they promised to take. I have to admit, I was skeptical, as I doubted there could be that many steps to clean tile and grout.
So, here's how it went:
1. They scheduled me for a Friday morning between 9-10. They showed up at 9:05.
2. Two guys showed up. They were well dressed, clean cut, and very personable. They laid out rugs and drop clothes and wore booties over their shoes. They also went around the house and put these protectors on the corners of walls where the hose was going to be run. I thought that was a clever touch to prevent paint damage from their equipment.
3. They worked for about 2 hours, very efficient, first prepping the floor, then cleaning it. While they were working, they suggested a few other items that they could clean, like my upholstered chairs, and provided me with a price for.
4. When they were done, they walked me through what they did, made sure I was satisfied, packed up their belongings and left.
5. A few days later, the office called me to make sure I was satisfied with everything.
End Results: My tile and grout look like new. I went into this with lowered expectations, and Chet's exceeded it. While I initially thought the price was a little high, I was reminded (again) that you get what you pay for. Job well done. I am planning on using them again for my carpet and window treatments later this year.